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Marketing Strategy and Global Growth Manager

Venue Management Association (Asia and Pacific),
Brisbane, QLD

The VMA is the peak body for venue professionals across Australia, New Zealand and the broader Asia-Pacific region. We deliver industry-leading education, professional development, accreditation, events and advocacy for the venue, live entertainment, sport, performing arts, exhibitions and conference sectors. 

 

Our membership includes over 300 venues across 16 countries, and includes a diversity of venues across stadiums, arenas, performing arts centres, convention centres, showgrounds, racetracks and much more. Suppliers to the venue industry also make up a significant part of our membership base.

 

We are entering a period of strategic growth, with new opportunities emerging in international markets (including MENA), digital transformation of our education portfolio, and expansion of our member value proposition across the APAC region. 

About the Role 

 

The Marketing Strategy & Global Growth Manager is a senior strategic role responsible for leading the VMA’s brand, marketing, communications, education program marketing and international growth initiatives. 

 

This role oversees multi-channel marketing campaigns, brand development, digital capability improvement, and the strategic promotion of the Venue Management School (VMS), Institute of Venue Safety and Security (IVSS), Leadership Institute (LI), Accreditation programs, Conferences and Member Engagement activities. 

 

A key responsibility includes supporting the digital transformation and global scalability of VMA’s education offerings, including the transition of VMS into a digitally enabled training product. 

 

The position requires strong experience in brand and marketing leadership, international and culturally diverse markets, venue or live events industry understanding, and the ability to drive digital transformation projects. 

 

Key Responsibilities 

 

Brand & Marketing Leadership 

  • Develop and implement integrated brand and marketing strategies to grow membership, event attendance and education program enrolments across ANZ and international markets. 
  • Manage and execute multi-channel campaigns across digital, social, paid media, email automation, content marketing and partnerships. 
  • Lead brand positioning, content frameworks, messaging strategy and creative direction across all VMA platforms. 
  • Oversee the development of promotional assets, storytelling content and commercial sponsor communications. 

 

International & New Market Growth (including MENA) 

  • Conduct market analysis to identify new international opportunities and emerging trends relevant to the venue and live entertainment industry. 
  • Support international partnership development and outreach initiatives. 
  • Develop culturally relevant marketing strategies for diverse global audiences. 
  • Coordinate international promotional campaigns for VMA programs, events and training. 

 

Venue Industry & Stakeholder Engagement 

  • Engage with stakeholders across the venue, entertainment, sport and events sectors to understand industry needs and insights. 
  • Ensure brand and marketing activities reflect industry priorities and VMA’s strategic vision. 
  • Work with the CEO to shape messaging and positioning for members, commercial partners and international collaborators. 

 

Education & Training Program Marketing 

  • Lead marketing strategy for the Venue Management School (VMS), Accredited Venue Manager (AVM) program and short courses. 
  • Support the transition of VMS into a digital and internationally scalable learning product. 
  • Collaborate with subject matter experts to build compelling value propositions for education offerings. 
  • Drive enrolment growth through targeted marketing funnels, segmentation and lifecycle marketing. 

 

Digital Transformation & Systems 

  • Lead digital enhancement projects including CRM optimisation, marketing automation, website improvements, content systems and online learning platform development (LMS/CMS). 
  • Implement AI-enabled workflows, user experience improvements and digital customer journeys. 
  • Work with external vendors, agencies and developers to deliver digital capability improvements. 
  • Analyse data and produce performance reports to inform strategic decision-making. 

 

Project, Budget & Vendor Management 

  • Manage project timelines, budgets and agency relationships. 
  • Oversee campaign performance analysis, KPI reporting and continuous optimisation. 
  • Support cross-functional initiatives and organisational projects as required. 

 

Required Skills & Experience 

 

Essential 

  • Minimum 5+ years’ experience in marketing, brand management or digital marketing roles. 
  • Proven experience developing and delivering integrated marketing strategies. 
  • Demonstrated experience working in multicultural or international markets, delivering growth. 
  • Strong understanding of the venue, live events, entertainment, hospitality or related industries (experience in the APAC region highly regarded). 

 

  • Experience in digital transformation projects, marketing automation, content systems, CRM platforms or online learning technologies. 
  • Strong copywriting, content development and communication skills. 
  • Experience coordinating multi-channel campaigns and reporting on performance. 
  • Ability to manage projects, timelines, budgets and external vendors. 
  • Understanding of membership organisations or peak bodies. 

 

 

Desirable 

  • Experience working in, or marketing to, the Middle East/North Africa (MENA) region. 
  • Experience marketing education, training or professional development programs. 
  • Experience leading marketing of membership organisations or peak bodies 
  • Exposure to SaaS, digital product development or startup environments. 
  • Experience in data-led marketing, segmentation, and funnel optimisation. 
  • Experience with AI tools, automation platforms and modern martech stacks. 

 

Qualifications 

  • Tertiary qualification in Marketing, Communications, Business or related discipline (or equivalent experience). 
  • Additional qualifications in digital marketing, product marketing, project management or related fields are desirable. 

 

Working Conditions 

  • Brisbane-based role (Hybrid/flexible working arrangement). 
  • Travel required for conferences, events and occasional interstate/international activities. 

 

How to Apply 

  • Please submit your resume, cover letter and examples of relevant work. 
  • Applications close: 31/12/25  

 

The VMA is an equal opportunity employer and encourages applicants from diverse backgrounds. 

Senior Manager - Hospitality

Qudos Bank Arena, Legends Global,
Sydney, NSW

Qudos Bank Arena, proudly managed by Legends Global hosts the biggest concerts, sporting events and live experiences in the country. We’re now looking for an energetic and experienced Senior Manager – Hospitality to lead our Catering & Retail operations and help shape unforgettable experiences for millions of fans.


Reporting to the Director of Hospitality, this is a rare opportunity to drive innovation and excellence across one of Australia’s busiest live entertainment venues, with scope to influence strategy, elevate guest experiences and lead a high-performing team.

About the Role

In this senior leadership role, you will oversee all hospitality operations, including restaurants, concessions, corporate suites, member lounges, merchandise and backstage catering. You’ll bring fresh ideas, commercial insight and strong team leadership to deliver exceptional service at every event.


What You’ll Do

  • Lead and inspire teams across all food, beverage, retail and premium service areas.

  • Deliver seamless event operations and outstanding guest experiences.

  • Develop innovative menus, product ranges and service concepts with key stakeholders.

  • Drive commercial performance, managing budgets, labour, costs and profitability.

  • Build strong supplier partnerships and ensure compliance with WHS, RSA and operational standards.

  • Strengthen systems, processes and operational planning to support continuous improvement.


What We’re Looking For

  • Senior leadership experience within large-scale hospitality or multi-outlet environments.

  • Strong commercial acumen and proven operational success.

  • Experience managing large teams, including casual/event-based staff.

  • Excellent communication and stakeholder management skills.

  • Strong understanding of WHS, compliance, stock control and POS systems.

  • NSW RSA certification.


Why This Role Is Exciting

  • Work at the heart of Australia’s biggest concerts, events and live experiences.

  • Lead a dynamic hospitality portfolio with freedom to innovate and make a real impact.

  • Grow your career within Legends Global, a world-leading venue management organisation.

  • Enjoy complimentary event tickets, professional development opportunities, free parking and EAP access.


Working in the venue and event industry means supporting the delivery of events across our event calendar. This means that weekend, evening and public holiday work will be required.

About Qudos Bank Arena

Managed by Legends Global, Qudos Bank Arena is Australasia’s number 1 venue for live entertainment and largest indoor arena, located in Sydney Olympic Park. As a world-class venue, it hosts concerts, sports events, comedy and family entertainment experiences, attracting over 1 million patrons annually.


Acknowledgement of Country

Qudos Bank Arena acknowledges that we are on Wangal land. This land connects us all to the past and the future. We respect Wangal Country, recognise Elders past, present and emerging as Traditional Custodians of it, and celebrate the ongoing deep cultural connection of the people who continue to carry its language, song, dance, and stories.


About Legends Global

Legends Global is the premier partner to the world’s greatest live events, venues, and brands. We deliver a fully integrated solution of premium services, including feasibility and consulting, project development, sales, partnerships, venue management, hospitality, merchandise, and content and booking. Our white-label approach ensures our partners remain front and centre while we harness the power of our global network – including over 450 venues, 20,000 events, and 165 million guests annually – to enhance their business and guest experience. To learn more, visit us at www.LegendsGlobal.com.


Legends Global (APAC and MENA)

From its APAC regional headquarters in Brisbane, Australia, Legends Global operates, manages and books a network of venues that includes:


Stadiums – Suncorp Stadium, Brisbane; Kai Tak Sports Park Main Stadium, Hong Kong; and 50% ownership of VenuesLive, the operator of Optus Stadium, Perth.

Entertainment and Indoor Sports Arenas – Qudos Bank Arena, Sydney; RAC Arena, Perth; Brisbane Entertainment Centre; Newcastle Entertainment Centre, ICC Sydney; Brisbane Convention & Exhibition Centre Great Hall; Cairns Arena; Coca-Cola Arena, Dubai; and Kai Tak Sports Park Indoor Arena, Hong Kong.

Live Performance Theatres – Brisbane, Cairns, Darwin, Sydney, Bahrain, Dubai, and Kuala Lumpur.

Facilities Manager

The Gabba, Stadiums Queensland,
Brisbane, QLD

The role of the Facilities Manager is to manage the delivery of the capital and maintenance programs at an operational level at The Gabba. In addition, it provides support to venue management in the development, procurement and delivery of capital and maintenance projects and works programs. The position is required to manage the day-to-day operation and upkeep of the venue’s systems and equipment.
If this position has intrigued you and you would like to be considered for this role, please submit your application via the ‘Apply Now’ button.


As part of your application, you should demonstrate how your relevant knowledge, skills and experience will enable you to deliver the key accountabilities whilst in the role. Please include the following documents:

  • A cover letter;
  • A current resume;
  • Copies of mandatory qualifications required for the position; and
  • Referees (names and contact details of at least two referees).


At SQ, we strongly encourage applicants from all backgrounds and life experience to apply. We promote a safe, inclusive and respectful workplace, enabling all staff to feel valued and thrive in a rewarding team and culture. So you can shine through this recruitment process, please let us know if you require any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies.


Our workplace offers exciting career opportunities across some of the best entertainment facilities in the world. We manage, develop, operate and promote the use of the State’s major sport, entertainment and recreation facilities and provide amazing experiences and opportunities that enrich and connect Queensland communities.


This appointment will be in accordance with all Stadiums Queensland policies and procedures.

Managing Director, Legends Global at Kai Tak Sports Park

Kai Tak Sports Park,
Hong Kong

Kai Tak Sports Park is a Design, Build and Operate project funded by the Hong Kong SAR Government. Opened in 2025, it is Hong Kong’s first multi-purpose sports, entertainment and leisure precinct, providing world-class venues and facilities for major events and community enjoyment. Kai Tak Sports Park Ltd (KTSPL) has been awarded the contract to undertake this project. Legends Global (LG), through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park.

Department : Executive Office


Reports to
 : Executive Vice President Asia and MENA


Role Introduction

This critical role leads the LG senior management team at KTSP, and is the lead on-the-ground role for the company. Supported by the Senior Vice President Asia and reporting to the Executive Vice President Asia and MENA, the LG Director KTSP will be responsible for the full portfolio of Governance, financial accountability and all services that LG provides to KTSPL. This includes a broad remit of commercial and operation functions, focused on the management of the venues at KTSP, stadium food and beverage operations, as well as oversight of corporate functions such as HR, legal and finance. The role is responsible for the successful delivery of the services that are provided under the management agreement with KTSPL.


Key Responsibilities

  • Deliver and maintain a safe environment for all employees, stakeholders, visitors, service providers, and guests
  • Manage LGs commitments and compliance with the Management Agreement between KTSPL and LG
  • Maintain strategic relationships with key stakeholders including but not limited to Culture, Sports and Tourism Bureau of the Hong Kong SAR Government, other Government departments, HK Tourism, Police, Fire Department, National Sporting Associations, hirers, commercial partners and key suppliers
  • Manage LG’s service delivery providing inspirational leadership to the LG senior management team
  • Create and maintain an inclusive and dynamic working environment which empowers staff to make meaningful contributions to the company
  • In conjunction with the Executive Vice President and Senior Vice President formulate overall strategy, annual business plans and budgets for agreement with the client and execute once agreed
  • Oversee and manage LGs responsibilities for corporate affairs to ensure compliance with the Management Agreement, governance, financial, legal and human resource
  • Oversee and manage LGs commercial responsibilities as specified in the Management Agreement which includes procurement of content (entertainment, sport, functions, banquets, and all other suitable events), the bookings calendar, ticketing, merchandising, hospitality (corporate suites, loge boxes and ad-hoc sales at events), B2B marketing of events and corporate hospitality, plus regular interaction with commercial partners and sponsors contracted by KTSPL
  • Deliver a range of events, including community use, at the venues and other precinct activation areas in collaboration with strategic partners
  • Ensure the successful and smooth day to day running of the precinct
  • Meet and regularly report to the Executive Vice President Asia and MENA and Senior Vice President Asia to update on all key matters associated with the successful delivery of services under the management agreement as well as compliance with the Employers Requirements
  • Be the day to day contact point for LG with the Chief Executive of KTSPL and his/her delegates or other senior management
  • Keep up to date with market conditions in Hong Kong and the region as they relate to KTSP
  • Monitor, manage and achieve LGs KPIs as stated within the management agreement
  • Identify, prioritise and control financial, commercial and operational risks
  • Ensure all staff understand and are committed to company policies, processes and procedures
  • Ensure compliance with legislative and statutory requirements, including safe work practices for staff, contractors and service providers
  • Ensure all staff have appropriate performance goals, training and development plans


Requirements

  • Bachelor’s degree with major in management, business or facility management
  • Minimum 10 years senior leadership experience
  • Senior experience in the management of large-scale sports, entertainment or multi-purpose venues
  • Experience of having lived and worked in Asia would be desirable
  • Exceptional strategic thinking and influencing skills, combined with political awareness
  • Calm and methodical work ethic
  • Ability to cope with pressurised situations in a timely and cohesive manner
  • Able to represent the company with professionalism at all times
  • Understanding of governance, safety and security requirements at large events, preferably with knowledge of the Safety at Sports Grounds Guidance (Green Guide)
  • Commercially astute and understanding of operational delivery
  • Ability to work flexible hours, including nights, weekends, holidays, in addition to normal working hours
  • Ability to travel


Full-time

Personal & Application Information


We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications unsuccessful.

Director - Commercial

Kai Tak Sports Park,
Hong Kong

Kai Tak Sports Park is a Design, Build and Operate project funded by the Hong Kong SAR Government. Opened in 2025, it is Hong Kong’s first multi-purpose sports, entertainment and leisure precinct, providing world-class venues and facilities for major events and community enjoyment. Kai Tak Sports Park Ltd (KTSPL) has been awarded the contract to undertake this project. Legends Global (LG), through its subsidiary company in Hong Kong, SMG China, has been engaged by KTSPL to be the Operator of Kai Tak Sports Park (KTSP).

Department: Commercial

Reports to: Executive Director

Role Introduction

This is a key leadership role operating as part of the Senior Management Team and reporting to the LG Director at KTSP. The role is responsible for a wide remit of commercial activities that LG provide under a management agreement with KTSPL, and includes responsibility for event procurement, management of the booking calendar, ticketing, premium hospitality, merchandising, and B2B marketing. The Director Commercial will lead on the development and implementation of commercial strategy and provide people leadership to ensure success in the delivery of commercial services.

Key Responsibilities

  • Ensure LG meets its commercial commitments stipulated in the management agreement with KTSPL and the Employers Requirements
  • To maintain strategic relationships with sporting, entertainment, business, government, partners and other organisations both locally and internationally for the commercial benefit of KTSP
  • To develop and implement commercial strategies to successfully achieve monetary and non-monetary targets (KPIs)
  • To create and stimulate ideas from the Commercial Department to add to the level of vibrancy of KTSP to grow existing revenue streams and secure new ones
  • To provide inspirational leadership to the Commercial Department and across all aspects of the business
  • Create and maintain an inclusive and dynamic working environment which empowers staff to make meaningful contributions to the company
  • Develop relationships with local, regional and international promoters and hirers to achieve a solid calendar of bookings across a range of local, regional and international entertainment, sport, MICE and other suitable events
  • Be responsible for the day-to-day management of the event booking system and management of the precinct wide event calendar
  • Be responsible for the ongoing implementation and development of the ticketing strategy, and day-to-day management of ticketing operations ensuring high levels of client and customer service
  • Be responsible for the ongoing development and implementation of the premium hospitality strategy, across suites, loge boxes including the renewal of suite and loge box licences, generation of new clients ad-hoc premium sales, and creating other premium experience opportunities that will generate incremental revenue
  • Be responsible for the development and implementation of the event merchandising strategy, and day-to-day management of event merchandising operations ensuring high levels of client and customer service
  • Ensure preparation and delivery of a rolling annual marketing plan for teams under the Commercial Department, but also to support other LG departments and teams on any ad-hoc projects
  • Ensure alignment with Employer Requirements and oversee the progress toward achieving the agreed-upon KPIs.
  • Working with the Finance Department, be responsible for the preparation of the annual budget for the Commercial Department and manage the budget during the year
  • To meet and regularly report to the LG Director KTSP to update on all key matters associated with the successful delivery of commercial services under the management agreement, including financial updates
  • To support the LG Director KTSP in reporting to the Executive Vice President Asia and MENA and Senior Vice President Asia as required
  • To establish positive working relationships with other members of the LG Senior Management Team, as well as the senior management of KTSPL
  • To keep up to date with market conditions in Hong Kong and the region as they relate to KTSP
  • To identify, prioritise and control commercial risks
  • To ensure all staff in the Commercial Department understand and are committed to company policies, processes and procedures
  • To ensure compliance with legislative and statutory requirements, including safe work practices for staff, contractors and service providers
  • To ensure all commercial staff have appropriate performance goals, training and development plans
  • Deputise for the LG Director as and when required


Requirements

  • Bachelors degree with major in management, business or marketing
  • Minimum 10 years senior leadership experience in a commercial or business development role
  • Senior experience in the commercial management of large-scale sports, entertainment or multi-purpose venues
  • Experience in negotiating venue hiring agreements in the entertainment sector, particularly concerts
  • Experience of having lived and worked in Asia would be desirable
  • Exceptional strategic thinking and influencing skills, combined with political awareness
  • Well organised and commercially astute, with an ability to maintain confidentiality
  • Ability to cope with pressurised situations in a timely and cohesive manner
  • Able to deliver polished presentations and public speaking engagements
  • Attention to detail with a commitment to excellence
  • Ability to work flexible hours, including nights, weekends, holidays, in addition to normal working hours
  • Ability to travel


Full-time

Personal & Application Information


We are an equal opportunity employer. Data collected will be treated in strict confidence and used for recruitment purpose only. Applicants who are not invited for interviews within 8 weeks may consider their applications unsuccessful.

Venue Operations Manager

Turner Centre,
Kerikeri, NZ

Leading the oversight and management of operations at the Turner Centre, this role encompasses day-to-day management and driving operational excellence across all areas. Key accountabilities include venue operations, financial management, technical and equipment oversight, team leadership, health and safety, and facility and asset management. The role provides hands-on support for staff and stakeholders, working with the team to deliver outstanding service for external hirers.

This is a full-time position with some evening and weekend hours as required.

REPORTS TO:

General Manager


MANAGES:

  • Event Coordinator
  • Visitor Experience Manager
  • Event Producer
  • Venue Intern
  • Venue Technician


KEY RELATIONSHIPS:


Internal:

General Manager, Event Coordinator, Visitor Experience Manager, Event Producer, Venue Technician, Marketing & Communications Manager, Venue Intern


External:

Hirers, Artists, Promoters, Technical Teams, FNDC, Suppliers & Contractors, Accountants


KEY RESPONSIBILITIES

Facility & Asset Management

 

  • Oversee the maintenance, security, and overall management of the venue’s facilities and assets.
  • Coordinate routine inspections, scheduled maintenance, and capital upgrades to assets to maximise lifespan and safety.
  • Work with the FNDC team to integrate the long term maintenance plan with capital projects.


Technical & Systems Oversight

 

  • Develop and oversee the venue’s technical infrastructure, including AV, lighting, sound, and equipment systems, ensuring seamless operation and integration across all areas.
  • Coordinate technical support and maintenance programs to ensure all equipment remains functional, up-to-date, and operates at optimal performance levels.
  • Manage venue-specific software, subscriptions, and data management.


People & Team Management

 

  • Lead and manage the operational team, providing guidance and support as the first line of support and reporting for staff.
  • Oversee HR functions including team management, staffing, and contractor relations.
  • Foster a positive team environment and support staff development and performance.


Financial Responsibilities

 

  • Manage financial processes such as invoicing, bill management, reconciliations, coding, show settlements, batch payments and reporting.
  • Financial management, including payroll, and financial analysis.
  • Ensure accurate financial records and compliance with relevant financial regulations.


Risk, Compliance & Health and Safety Management

 

  • Proactively identify and mitigate operational risks, ensuring compliance with all health and safety regulations, licensing, and regulatory requirements.
  • Implement and maintain comprehensive safety protocols, including emergency procedures, safe operating practices, staff training, and monitoring systems.

KEY CAPABILITIES & SKILLS

 

  • Proven leadership and strategic planning skills
  • Excellent communication and interpersonal skills
  • Strong financial management and experience with budgeting, forecasting, and payroll
  • Proven project management skills
  • Demonstrated ability to manage systems, policies, contract management and negotiations
  • Experience with venue management and event operations
  • Strong understanding of technical production; AV, lighting, sound and rigging
  • Ability to develop and implement policies and procedures
  • Strong team management and HR skills
  • Excellent problem-solving, critical thinking, and decision-making abilities
  • Proficiency with Microsoft Office, Xero, GSuite/OneDrive, venue management software and project management software
  • Ability to adapt quickly in a fast-paced environment and manage multiple priorities

Asset Event Operational Support - Casual Positions

Sydney Showground,
Sydney, NSW

About the Role

Join the award-winning Sydney Showground team and help bring major events to life. As part of the Asset Event Operational Support team, you’ll set up, support and pack down events across our precinct – from stadium sport to festivals, exhibitions and concerts. You’ll work hands-on with tools and equipment, assist trades, maintain safe and tidy event spaces, and respond quickly to on-the-day operational needs. Expect variety, teamwork and plenty of action across evenings and weekends during peak season.

What’s Coming Up
  • Good Things Festival 

  • EPIK  

  • BBL at ENGIE Stadium (Sydney Thunder home games)

  • HTID 2026

Key Responsibilities
  • Event build, live support & pack-down: Painting, cleaning, venue resets; assist with deliveries and temporary services; keep workshops/stores clean and safe.

  • Operate & maintain equipment: Safely use tools/machinery; complete minor repairs (e.g., lightbulbs, basic fixes); care for PPE and gear.

  • Assist trades: Support turf, electrical, plumbing and carpentry tasks as directed.

  • Safety first: Identify and report hazards/incidents immediately; follow WHS, environmental and emergency procedures.

  • Liaise & respond: Work positively with internal teams, contractors and clients; meet agreed response times for event requests.


Roster & availability:
 Casual roster with high flexibility; regular evening/weekend shifts and additional hours in the lead-up to, during and after major events (e.g., BBL, concerts, exhibitions, Sydney Royal Easter Show).

 

About You
  • High energy, reliable and hands-on with a strong work ethic.

  •  Eager and willingness to learn.
  • Follows instructions, communicates clearly and works well in a fast-paced, team environment.

  • Safety-minded with pride in presentation and venue standards.

 

Qualifications & Experience
  • Motor vehicle licence and White Card.

  • First Aid, WHS training, Forklift licence, EWP (over 11m).

 

Why work with us

At Sydney Showground, no two days are the same. We host iconic events—from the Sydney Royal Easter Show to concerts, sport, festivals, tradeshows and gala events—delivering unforgettable experiences for millions. Casual team members enjoy a supportive culture, great variety, and the buzz of major events in a world-class precinct. 

 

About Sydney Showground & RAS

Sydney Showground is the venue and event management business of the Royal Agricultural Society of NSW (RAS). Since 1822, the RAS has supported and celebrated Australian agriculture through the Sydney Royal Easter Show, Sydney Royal competitions, the RAS Foundation and education/community programs.

Our values:
 Respect | Ownership | Achievement | Honouring our Past | Embracing our Future

 

Diversity & Inclusion

We value diversity and welcome applicants from all backgrounds.

Facilities Manager

Te Pae Christchurch, Legends Global,
Christchurch, NZ

About the Role

As Facilities Manager, you’ll be responsible for delivering venue capability—ensuring our building systems are safe, sustainable, and high-performing. From HVAC and energy management to compliance and contractor oversight, you’ll lead the operational performance of the venue’s building systems—ensuring they support every event and interaction at Te Pae Christchurch through safe, sustainable, and reliable infrastructure.

This is a leadership role with real impact. You’ll manage a skilled team, oversee preventative maintenance and asset reliability, and ensure our systems support the evolving needs of clients, staff, and the public. You’ll work closely with the Director of Building Services to align facilities performance with strategic outcomes—because here, facilities are central to our mission.

Key Responsibilities

  • Work Order Management – Own the full lifecycle from request to closure, ensuring timely, data-informed resolution.
  • Preventative Maintenance & Asset Reliability – Extend asset life and reduce downtime through proactive planning.
  • Building Management System Oversight – Monitor and optimise HVAC, energy, water, and alarm systems.
  • Contract Management – Lead vendor relationships, performance reviews, and compliance monitoring.
  • Building Warrant of Fitness Compliance – Ensure all statutory requirements are met and documented.
  • Facilities Event Support – Collaborate across departments to ensure seamless venue readiness.
  • Policy & Procedure Development – Lead continuous improvement and uphold ASM Global standards.
  • Emergency Preparedness – Maintain readiness and lead evacuation procedures with confidence.

ABOUT YOU

Every day, our people are responsible for delivering extraordinary experiences for every guest who walks through our doors.

You will have shared values and a people-centric mindset and genuinely want to make a difference. That’s what makes you stand out from the crowd and why we want to meet with you.

What You’ll Bring

We’re looking for someone who is:

  • Enthusiastic and purpose-driven, with a passion for creating spaces that work.
  • respected collaborator, able to build trust across teams and departments.
  • problem solver with high IQ and EQ, who thrives in complexity and leads with integrity.Nove
  • Digitally fluent, comfortable using systems and data to drive decisions.
  • Reliable and accountable, with a strong sense of ownership and pride in their work.
  • Experienced in facilities management, building operations, and contractor oversight.

Why Te Pae Christchurch?

You’ll be joining a team that values precision, innovation, and continuous improvement. The environment is fast-paced but supportive, with a strong emphasis on collaboration and strategic thinking. This is an opportunity to shape how facilities support our mission and future growth—because at Te Pae Christchurch, we don’t just maintain buildings, we elevate experiences.

Applicants must be legally entitled to work in New Zealand.

The successful applicant will be required to provide a criminal history check.

Apply now and help us deliver a venue experience like no other.

At Te Pae Christchurch, we are committed to creating a culturally safe and inclusive environment, which values and respects diverse styles, backgrounds, experiences and perspectives. We welcome and encourage people from diverse backgrounds to apply.

Applications close on Friday, 21 November 2025 at 5:00 pm.

We reserve the right to close this vacancy early if a suitable candidate is found.

ABOUT THE VENUE

Te Pae Christchurch Convention Centre has been designed as Otautahi Christchurch’s ‘gathering place’. A key part of the regeneration of the city, the Government’s investment in Te Pae Christchurch is set to act as a catalyst – not only for the growth and development of the city, but as a way of building lasting social, cultural and economic connections between the region and the world.

ABOUT THE COMPANY

ASM Global is the world’s leading producer of entertainment experiences. It is the global leader in venue and event strategy and management – delivering locally tailored solutions and cutting-edge technologies to maximise the guest experience. The company’s elite venue network spans five continents, with a portfolio of more than 350 of the world’s most prestigious arenas, stadiums, performing arts venues, and convention and exhibition centres, including Exhibition World Bahrain; Moscone Center San Francisco; ICC Sydney Australia; Olympia London; Coca-Cola Arena, Dubai, RAC Arena, Perth, Australia; Cairns Convention Centre, Cairns, Australia and Brisbane Convention and Exhibition Centre, Brisbane, Australia.

ASM Global has always had a bold vision to be a true employer of choice, a great place to work and a company that provides long-term careers and development opportunities.

Visitor Services Operations Manager

QPAC,
Brisbane, QLD

We are seeking applications for the role of Visitor Services Operations Manager . This is an essential role managing the Visitor Services operations during peak periods on behalf of senior management. This role maintains the overall image and presentation of QPAC’s front of house operations, provide strong leadership and direction to a diverse team of casual staff as well as provision of superior service and duty of care to a large volume of patrons, hirers and artists. This position is a key position for business continuity and emergency response in the event of a situation occurring during peak periods.

About Us

Queensland Performing Arts Centre (QPAC) is one of Australia’s leading centres for live performance. Welcoming over 1.5 million visitors to more than 1200 performances each year, we embrace the best in live performance – the world renowned alongside the emerging, local, and new – and connect to the stories and ideas at the heart of each production. Through the warmth and expertise of our staff, we have become a trusted curator, presenter, and host; a place to come together to relax, reflect, share stories, and celebrate.

As we look ahead, QPAC is proud to be opening the GlassHouse Theatre in 2026, making us the largest performing arts centre in Australia under one roof!


About the Role

As we prepare to open the GlassHouse Theatre, we are seeking applications for Operations Managers within our Front of House, Visitor Services team. There are multiple flexible working options available (permanent full-time, part-time, job share etc.) to meet the operational requirements of weekends, afternoon and evening shifts, reflecting show times.

The purpose of the role is to maintain the overall image and presentation of QPAC’s front of house operations, providing strong leadership and direction to a diverse team of casual staff whilst ensuring superior service and duty of care to a large volume of patrons, hirers and artists.


As Operations Manager, you will:

  • Provide exceptional customer service to internal and external clients and build effective relationships.
  • Monitor and evaluate the quality and consistency of service to continuously meet and improve service standards by ensuring a visitor experience lens is applied to the venue operations. 
  • Manage workforce planning including the recruitment, training and development of the Front of House workforce.
  • Maintain knowledge of local, national and international venue experience trends to provide creative and operational input into the evolution of service standards.
  • Manage and oversee all theatres and associated foyers and be responsible for the welfare of all patrons and staff before, during and after performances.
  • Maintain high visibility in the public areas and represent QPAC management in resolving venue related situations during peak periods.


About You

To be successful in this role, we are looking for:

  • Experience in a multi-venue complex.
  • Great communication and people skills are essential! Seeking leadership experience of large diverse teams.
  • Ability to provide high quality internal and external customer services with an eye for detail.
  • Experience and/or qualifications in hospitality/hotel management is desirable.
  • A current First Aid certificate (Apply First Aid and Perform CPR) as well as a current Blue Card is mandatory.


Why you’ll Love This Role

At QPAC, we value our employees and offer a range of benefits which include:

  • 2 x House Seats to any show
  • Access to 10% staff discount in our food and beverage outlets
  • Fitness Passport
  • Free Annual Flu Vaccination
  • Annual FitFest Challenge  
  • Reward and Recognition Program
  • Corporate Health Plans
  • Access to our Employee Assistance Program
  • Regular All Employee BBQs and Celebrations


How to Apply

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages.

To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police check.

You can obtain a copy of the position description by emailing recruitment@qpac.com.au. For any other queries, please contact the Talent Acquisition team on (07) 3842 9361.

The closing date for applications is on Friday 28th Nov 2025. QPAC will commence screening and shortlisting after this closing date.

CRM Customer Engagement Manager

Stadiums Queensland,
Brisbane, QLD

The CRM Customer Engagement Manager is the custodian of Stadiums Queensland’s CRM customer data — ensuring it is accurate, complete, de-duplicated, and well-governed. By maintaining a clean and reliable CRM, the role provides the solid foundation for smarter decision-making and stronger connections with fans.

But this role goes beyond maintaining data. It brings the CRM to life — transforming information into insight and insight into action. Using customer intelligence, the CRM Customer Engagement Manager will design and execute personalised marketing campaigns directly through the CRM (email and digital touchpoints) to deepen engagement, grow audiences, and drive ticket sales.

The insights generated will inform not only ticketing strategies, but also drive community engagement, support catering initiatives, enhance corporate hospitality programs, and refine wider commercial modelling, helping SQ maximise value across every event and venue. With an eye on innovation, you will continuously refine engagement strategies to keep pace with evolving industry trends, the needs of key partners, consumers and emerging CRM trends.

This is a hands-on and future-focused role: equal parts data integrity and marketing execution, with an “always on” strategic insights lens. By bringing discipline to data, creativity to campaigns, and foresight to engagement strategies, the CRM Customer Engagement Manager will play a pivotal role in how SQ connects with Queenslanders and grows the business of live events.

If this position has intrigued you and you would like to be considered for this role, please submit your application via the ‘Apply Now’ button.

As part of your application, you should demonstrate how your relevant knowledge, skills and experience will enable you to deliver the key accountabilities whilst in the role. Please include the following documents:

  • A cover letter;
  • A current resume;
  • Copies of mandatory qualifications required for the position; and
  • Referees (names and contact details of at least two referees).

At SQ, we strongly encourage applicants from all backgrounds and life experience to apply. We promote a safe, inclusive and respectful workplace, enabling all staff to feel valued and thrive in a rewarding team and culture. So you can shine through this recruitment process, please let us know if you require any additional support or adjustments, such as interpreting services, physical requirements, or assistive technologies.

Our workplace offers exciting career opportunities across some of the best entertainment facilities in the world. We manage, develop, operate and promote the use of the State’s major sport, entertainment and recreation facilities and provide amazing experiences and opportunities that enrich and connect Queensland communities.

This appointment will be in accordance with all Stadiums Queensland policies and procedures.

Senior Technician - Audio

Geelong Arts Centre,
Geelong, VIC

Ready to take the next step in your career at a world-class venue?

Why Join Us?

  • Diverse Events: Work on a variety of events such as live music, comedy, opera, theatre, musical theatre, activations, and more across our 4 theatres and 9 hireable spaces.
  • Professional Development: Access professional development opportunities to enhance your skills and develop your career.
  • Staff Benefits: Enjoy staff initiatives like complimentary tickets, and discount on food and beverages at Tutti and Geelong Arts Centre bars.
  • Cutting-Edge Equipment: Utilise state-of-the-art technical equipment, including Digico and Allen and Heath audio consoles, as well as Martin Audio and L’Acoustics line array PA systems. Lead the development and implementation of systems, processes and services to support artists and hirers in realising their creative vision.
  • Positive Culture: Join a growing technical team known for its positive culture and collaborative spirit.
  • Lifestyle: Relocate to this beautiful, vibrant community we are proud to be a part of. Geelong boasts a laid back, coastal lifestyle with access to stunning beaches stretching from the Bellarine Peninsula to the breathtaking landscape of the Great Otway Ranges. A relocation assistance package is available to help get you settled.
  • Penalty rates: This role has opportunity to earn generous penalties.

Responsibilities:

  • Operate and manage audio equipment for various events.
  • Ensure high-quality audio experiences for all performances.
  • Collaborate with other technical departments to bring events to life.


Requirements:

  • Proven experience in audio technology.
  • Familiarity with advanced audio systems and equipment.
  • Strong teamwork and communication skills.


Apply Now!
Be part of a dynamic and innovative team at Geelong Arts Centre. Bring your expertise in audio technology and help us create unforgettable events.

To apply for this opportunity please click the Apply button and provide a CV and Cover Letter including your ability to meet the key requirements outlined in the position description.


To view a copy of the full position description, please visit the Careers page of our website: https://geelongartscentre.org.au/about-us/careers/


For a confidential discussion about this role, contact the People and Culture Team at employment@geelongartscentre.org.au


Applications close Midnight 25 November 2025

Events Coordinator

Rockhampton Region Council,
Rockhampton City, QLD

The Event Coordinator is responsible for the planning, coordination, and delivery of large-scale events that enhance community engagement, promote regional tourism, and support strategic objectives. This role involves working collaboratively with internal council departments, external stakeholders, and service providers to ensure events are executed safely, efficiently, and in alignment with Council’s values. The Coordinator oversees logistics, budgeting, compliance, and post-event evaluation, contributing to continuous improvement and long-term event success

Specific Responsibilities The successful candidate must be able to fulfil the following position responsibilities.

  • Contribute to the conceptual and operational development of the Rockhampton Regional Council event strategy.
  • Lead an experienced and dedicated events team including employees, volunteers and contractors to develop, brand, market, deliver and grow Council run major festivals and events including RockyNats, Rockhampton River Festival, Capricon and the Rockhampton Show.
  • Develop and implement detailed event plans, timelines, and schedules.
  • Coordinate logistical aspects including venue setup, permits, equipment, and staffing.
  • Build and maintain relationships with key stakeholders.
  • Facilitate stakeholder meetings and maintain clear communication throughout event lifecycles.
  • Prepare and manage event budgets, ensuring cost-effective delivery.
  • Create Tenders and execute contracts with suppliers and service providers.
  • Ensure compliance with relevant legislation, safety standards, and council policies.
  • Oversee event setup, operations, and pack-down and act as the primary point of contact during events to resolve issues and ensure smooth execution.
  • Work collegiately with all departments of Council that support event delivery in a timely and proactive manner to ensure the safe and sustainable delivery of events.
  • Conduct post-event evaluations, gather feedback, prepare reports and implement improvements for future events based on past performance and stakeholder input.
  • Secure event funding and sponsorship to support the operating budget.
  • Effectively represent Council publicly and to the media on relevant events matters in conjunction with the Mayor and Councillors, including various networking events, forums and presentations.
  • Provide leadership and high-level strategic direction to staff and manage the Human Resources function of the Unit.
  • Provide advice and assistance to all other sections of Council on event opportunities, as required.
  • Refer matters that may impact upon the business, Council and employees to the relevant Manager.
  • Undertake other relevant duties as directed, consistent with skills, competence and training.

Expressions of Interest – General Manager

Qudos Bank Arena, Sydney, NSW

We are looking for a visionary and experienced leader with a strong track record in people management, live entertainment, and strategic operations. The successful candidate will demonstrate exceptional leadership capability, stakeholder engagement, and commercial acumen.

As the General Manager, you will be responsible for leading an experienced and diverse team, enhancing guest and client experiences, and driving business performance. We are seeking a General Manager who can contribute to the long-term planning for the venue, ensuring Qudos Bank Arena remains at the forefront of the industry in delivering world-class events.

This is a rare opportunity to take the helm of a high-profile venue and play a key role in shaping its future direction.

Head of Community Partnerships & Government Relations

Brisbane Broncos, Brisbane, QLD

The Brisbane Broncos are currently seeking a strategic and dynamic Head of Community Partnerships & Government Relations to join our Community & Social Impact team. 

This senior leadership role is pivotal in advancing the Club’s community impact and strategic direction through trusted stakeholder engagement, strong government and partner relationships and innovative funding initiatives. Reporting to the General Manager – Community & Social Impact, the role drives growth, revenue and long term impact across community programs and broader Club priorities.

Music Programs Manager

Sound NSW, Sydney, NSW

Join Sound NSW as our Music Programs Manager and take the lead on delivering key initiatives, including the first-ever NSW Music Prize. In this role, you’ll coordinate everything from an online self-nomination system to panel recruitment and judging meetings. You’ll also work closely with PR specialists, internal event production teams and government departments to ensure the Prize is well promoted and runs smoothly.

Sales & Planning Manager

Nyaal Banyul, Geelong, VIC

We are looking for two dynamic and results-driven Sales & Planning Managers to join our team at Nyaal Banyul Geelong Convention and Event Centre.

In this role, you will be responsible for performing sales activities to achieve sales targets and planning the details of each event. Our Sales and Planning team members provide customers with an experience that exceeds their expectations throughout their journey with Nyaal Banyul.

Senior Technician – Lighting

Geelong Arts Centre, Geelong, VIC

Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.

Sales Manager – Live Events & Entertainment

NZICC, NZ

As the Sales Manager for Live Events and Entertainment, you will be responsible for implementing sales and business development activities to generate business from the Live Events and Entertainment market. 

Your role will involve generating new business opportunities with New Zealand and international promoters and entertainment agencies, as well as managing existing client accounts. You will develop and maintain productive relationships with key stakeholders to exceed NZICC revenue targets.

Vice President, Ticketing & Concert Operations

LiveNation, Melbourne, VIC

This is a pivotal position within their Concerts & Touring team, responsible for overseeing end-to-end touring operations across Australia and New Zealand. Reporting to the SVP Concerts & Touring, you’ll lead the Promoter Operations, Ticketing, and Tour Accounting teams. 

You’ll also work cross-functionally with internal departments including Marketing, Production, Commercial, and Logistics to drive operational excellence, revenue growth, and forward planning.

Manager, Logistics & Technical Services

AFL, Docklands, MLB, VIC

The AFL-owned Marvel Stadium is the busiest multi-purpose stadium in the world, welcoming over 2.5 million patrons to the venue every year with the most diverse range of events hosted. 

Beyond AFL matches each season the Stadium hosts other sporting codes as well as many memorable concerts for some of the world’s biggest stars, including Coldplay, Paul McCartney, P!NK, and Oasis. In addition to major events Marvel Stadium has become an entertainment destination 365-days a year with a range of experiences, events and F&B options bringing patrons to the precinct all year round.

We’ll be there with you every step of the way

With over 1000 Members across 16 countries, representing more than 300 venues across stadiums, arenas, conference and exhibition centres, performing arts, racetracks, showgrounds and associated industry suppliers. Join the VMA to expand your horizons, upgrade your knowledge, stay on top of industry trends and take advantage of a global network of industry professionals.

1

Join the VMA

Whether you’re a member or not, becoming a part of the community is easy, and can have a big impact on your longterm career.

2

Find or post a job

Our community members have some of the most sought-after jobs in the industry, so you’re in the right place to find your next step.

3

Grow

Future-proofing your career by investing time and energy into yourself, connecting with like-minded community members, accessing mentorship and getting accredited.

4

Lead

Our membership community relies on the selfless commitment of our members – a true by the members for the members organization.