List & find
venue jobs

The first dedicated jobs portal powering employment in the venue industry.

Advertise your job opportunities to the venue industry

Featured listings

General Manager - Partnerships & Client Success

Ticketmaster, Australia

THE JOB

The GM – Partnerships & Client Success will focus exclusively on our key client accounts concentrating on the needs of clients within a mix of portfolios. This role will be responsible for managing, supporting and servicing the account related needs of an assigned set of clients. Furthermore, initiating and maintaining relationships with existing and prospective clients is key to ensure that existing business is retained and that Ticketmaster Australia is positioned to exceed the needs of our clients to drive long term partnerships. As a member of the Ticketmaster Australia Leadership Team, the role drives cross-functional collaboration, influences product and commercial strategy and builds trusted executive relationships with key partners to maximise long-term business value. Recognising the natural alignment of client relationships across Australia and New Zealand, the role may provide strategic oversight and assisting with client retention strategies to support the growth and success of the New Zealand portfolio.

WHAT YOU WILL BE DOING

Strategic Leadership

  • Develop and execute the strategic direction for key client accounts across a mix of portfolios in alignment with organisational objectives noting that final portfolio mix will be agreed to meet the ongoing needs of the business
  • Lead long-term account growth strategies to maximise revenue, retention, engagement, and customer satisfaction.
  • Identify emerging market opportunities, industry trends, and customer needs to inform strategic planning.
  • Contribute to the development and delivery of the organisation’s product optimisation and customer growth strategy.
  • Drive innovation in offerings, account management practices, and customer engagement initiatives.
  • Support as required, major organisational projects that are determined as a strategic priority.

 

Strategic Account Management

  • Lead the management and growth of key strategic accounts and high-value client relationships.
  • Manage all contract deliverables for the your portfolios ensuring SLA’s are being met.
  • Develop and maintain executive-level relationships with major customers, partners, stakeholders, and industry representatives.
  • Ensure strategic accounts receive exceptional service, support, and value delivery.
  • Oversee contract negotiations, renewals, and commercial agreements.
  • Identify opportunities to expand partnerships, increase revenue, and strengthen client retention. Provide responses and reviews as part of the tender process.
  • Manage account risk and proactively address customer concerns and service issues.
  • Coach and collaborate with others on support and operations and marketing to ensure effective, consistent communication of Ticketmaster’s capabilities, services, and relevant offerings for our clients.
  • Develop strong local and global connections that support the core products and solutions and help match their development to market needs and client priorities.
  • Forecast clients’ ticket/revenue contribution to the segment’s annual business plan by developing client level partnership plans, including account strategy, profitability analysis, and program projections.

 

Business Performance

  • Own and deliver strategic account revenue targets.
  • Develop budgets and forecasts for the portfolio.
  • Undertake detailed business analytics and reviews to make informed decisions about future AOI and growth opportunities.
  • Monitor financial performance and implement initiatives to improve profitability and commercial outcomes.
  • Identify new business opportunities and partnership arrangements that support growth objectives.
  • Develop business cases and commercial proposals for strategic initiatives.

 

Stakeholder and Relationship Management

  • Build strong relationships with internal and external stakeholders.
  • Collaborate across Sales, Marketing, Operations, Finance, Product, and Fan Support teams to achieve business objectives.
  • Represent the organisation at industry events, conferences, networking functions, and stakeholder meetings.
  • Develop strategic partnerships that create value for members, customers, and the organisation.

 

WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)

 

  • Analytical and strategic thinking
  • Expert in data analytics and interpretation analysis
  • Strong presentation skills
  • Experience in using AI
  • Expert project manager
  • Proven track record of exceeding sales targets and understanding of contract structure and negotiations.
  • Experience leading changes in a complex matrix-oriented organization with strong emphasis on team development.

 

YOU (BEHAVIOURAL SKILLS)

 

  • Excellent customer service, communication, and consulting skills
  • Experience with live event ticketing or real-time inventory management systems preferred
  • Ability to listen, understand and interpret client needs and expectations as part of delivering tailored solutions
  • 40%-60% travel required
  • Proactive focus on growth and opportunities
  • Ability to manage up, across and your team, with effective and pro-active communication.
  • Accuracy and thoroughness of all work
  • Highly motivated
  • Ability to work and contribute to a team environment
  • Able to travel to office minimum of 3 days a week

 

 

LIFE AT TICKETMASTER

 

We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.

 

Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. 

 

We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.

 

Our work is guided by our values:

 

Reliability – We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.

 

Teamwork – We believe individual achievement pales in comparison to the level of success that can be achieved by a team

 

Integrity – We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent

 

Belonging – We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive

 

EQUAL OPPORTUNITIES

 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Senior Bookings Manager

Fortitude Music Hall & The Triffid, Brisbane, QLD

About the role:

 

Are you a relationship driven bookings professional with sharp commercial instinct and a genuine love for live music? Venue Nation Australia, part of Live Nation Australasia, is looking for a Senior Bookings Manager to take the reins on the booking calendars for two of Brisbane’s most loved venues, Fortitude Music Hall and The Triffid.

 

In this role, you’ll manage the day to day booking diary across both venues, lead the development of venue produced events, and build the kind of relationships with promoters and agents that keep shows coming through the door. You’ll also mentor the Booking Manager at The Triffid, working closely with the Bookings & Programming Director to grow show count, strengthen client engagement, and keep the venues performing at their best. This role does require flexibility outside standard hours to match the pace of the live events industry.

If you’re ready to put your stamp on Brisbane’s live music scene, we’d love to hear from you. Apply now with your resume and a cover letter telling us what you’d bring to the role.

What you’ll be doing: 

  • Booking calendar management: Manage the booking diary for Fortitude Music Hall and The Triffid, keeping it accurate, up to date, and aligned with venue booking policy.
  • Venue event development: Lead the development and delivery of venue produced events, balancing organisational goals with calendar availability and audience appeal.
  • Relationship building and new business: Build strong relationships with promoters, agents, and clients to grow show count, while proactively identifying new business opportunities.
  • Negotiation and contract management: Work with the Bookings & Programming Director to negotiate event terms outside standard hire agreements.
  • Event settlement: Oversee event settlement with the Venue Manager and Finance Business Manager, ensuring processes align with contractual obligations.
  • Reporting: Prepare weekly and monthly reports covering bookings, sales, pricing, attendance, and industry trends.
  • People leadership: Support and develop the Booking Manager at The Triffid through regular coaching and feedback.

 

What you’ll bring:

  • Industry experience: 5+ years in live events, venue booking, or event programming, ideally within a similar venue or entertainment environment.
  • Relationship management: A track record of building lasting relationships with promoters, agents, and clients.
  • Negotiation skills: Confidence negotiating contracts, artist fees, and event specific terms.
  • Organisation and time management: Strong ability to manage competing priorities and deadlines within a busy booking calendar.
  • Strategic thinking: A proactive approach to identifying and pursuing new business opportunities.
  • Communication: Excellent verbal and written communication with internal and external stakeholders.
  • Tech proficiency: Familiarity with venue management software such as VenueElite or Momentus, plus solid Microsoft Office skills.
  • Adaptability: Comfortable working in a fast-paced environment with shifting priorities and demands.

 

The Benefits:

  • A vibrant, music-focused workplace fostering creativity and collaboration.
  • Opportunities for professional development and career advancement.
  • A flexible approach to when and where you work, designed to support balance in all aspects of life.
  • Access to concerts, events, and other entertainment perks.
  • A diverse, equitable workplace where every voice matters.
  • Comprehensive benefits, from volunteer days to wellness programs and mental health support.

 

Equal Opportunities: 

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and Homelife. As a growing business, we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

CRM and Insights Analyst

Theatre Royal Sydney, Trafalgar Entertainment Asia-Pacific (TEAP), Sydney, NSW

CLOSING SOON

Part Time – 3 Days per week

Trafalgar Entertainment Asia-Pacific is looking for a commercially minded CRM & Insights Analyst to help us make smarter decisions through better use of data. This newly created role works across marketing, ticketing, productions and finance, transforming data into meaningful insights that drive audience growth, improve commercial performance and support strategic decision-making. You’ll play a key role in helping teams understand what’s working, where opportunities exist, and how we can continue to grow and engage our audiences.

Reporting to the General Manager, you’ll be responsible for maintaining the integrity and governance of our data, developing dashboards and reports, and delivering insights that support both day-to-day operations and long-term planning. You’ll work with a range of systems and data sources, using tools such as Power BI, SQL and HubSpot to turn complex information into clear, actionable recommendations for stakeholders across the organisation.

We’re looking for someone who combines strong technical capability with commercial curiosity and excellent communication skills. You should be just as comfortable building reports and analysing trends as you are explaining your findings to non-technical audiences. If you enjoy solving problems, uncovering opportunities in data and want to apply your skills in the dynamic world of live entertainment, we’d love to hear from you. You’ll join a small, close-knit team where collaboration is valued, ideas are welcomed and individual contributions make a real impact.

 

We offer ticketing benefits and access to our employee rewards and discounts program. You’ll work in a supportive environment that encourages collaboration, learning and professional growth.

For further information about this role, please refer to the Position Description below.

To apply, please email a cover letter addressing the position requirements and your current resume to

trsrecruitment@trafalgarentertainment.com.au with the Subject Line ‘CRM and Insights Analyst – NAME” by Tuesday 28 July 2026.

Early applications are encouraged as suitable candidates may be invited to attend an interview prior to the closing date. 

Applications are open to those with full working rights in Australia. Trafalgar Entertainment Asia Pacific is an Equal Employment Opportunity Employer.

Our Company:

Trafalgar Entertainment Asia-Pacific (TEAP) is the Australian based division of Trafalgar Entertainment. This division supports Trafalgar Theatre Productions Asia-Pacific (TTPAP) as well as Theatre Royal Sydney (TRS).

 

By joining TEAP, you are joining the leading international live entertainment company, Trafalgar Entertainment (TE). Co-founded by Sir Howard Panter and Dame Rosemary Squire in 2017, Trafalgar Entertainment is focussed on new productions, the distribution of live-streaming innovative content and the provision of amazing spaces where people can come together to share in the experience of live entertainment. TE is home to Trafalgar Theatres (comprising Trafalgar Theatre and Olympia Theatre in London, Theatre Royal Sydney, and 12 UK regional venues), Trafalgar Theatre Productions, Trafalgar Releasing, Trafalgar Tickets, Stagecoach Performing Arts, Helen O’Grady Drama Academy, London Theatre Direct, Jonathan Church Theatre Productions and The Chiswick Cinema.

 

TEAP operates the Theatre Royal Sydney (TRS), one of Australia’s oldest theatrical institutions, originating in 1832 with the current TRS built in 1976. In 2020, Trafalgar Entertainment were selected as the new operators of TRS and after an extensive restoration period, the theatre reopened in December 2021. The iconic 1,200 seat theatre is an architectural masterpiece and centrepiece of theatre in Sydney’s CBD. The theatre is home to a broad range of entertainment including plays and musicals. TTPAP commenced its operations in 2026 and will be responsible for the general and financial management of several Australian theatre productions.

 

About the Role:

The CRM and Insights Analyst is a newly created, pivotal role in developing commercial strategy. Reporting to the General Manager – TRS but working across various TEAP departments, the position has a focus on transforming raw data to provide valuable information to assist with strategic decisions with an aim to drive commercial performance.

 

This position is responsible for the integrity of our data and for ensuring privacy regulations are met. As the gatekeeper for the TRS databases, creator of dashboards and custom reporting, the CRM and Insights Analyst will have strong analytical skills and an expert knowledge of HubSpot, Google Analytics, Power BI, Looker Studio and Excel.

 

The ability to address strategic issues and communicate complex information into succinct insights to various audiences is essential. The role requires an individual who is adaptable and able to work in a cross functional team as well as independently.

 

Flexibility is essential as working across various time zones is part of the role.

 

Equal Opportunities and Diversity:

We LOVE entertainment, and in our world, EVERYONE has a part to play.

 

Trafalgar Entertainment and its subsidiary companies are committed to ensuring that the organisation is truly inclusive, diverse and anti-racist, achieving a working environment which provides equality of opportunity and freedom from unlawful discrimination on the grounds of race, sex, pregnancy and maternity, marital or civil partnership status, gender reassignment, disability, religion or beliefs, age or sexual orientation. We believe that all employees and customers are entitled to be treated with respect and dignity.

 

Key Responsibilities

Data Governance and Management:

  • Maintain the integrity, accuracy and security of organisational data through effective data governance, cleansing and quality control processes.
  • Act as custodian of the TEAP and TRS databases, ensuring compliance with privacy legislation, company policies and data security protocols.
  • Maintain the data register and manage data removal requests, large data exports and third-party data requests.
  • Regularly review HubSpot data structures, data entry standards and database processes, identifying and implementing improvements in collaboration with TE’s Marketing Systems Business Analyst, Group Data Manager and department stakeholders.
  • Liaise with TE stakeholders to ensure a consistent and well-managed data environment across TEAP and TTPAP.

 

Analytics and Reporting:

  • Develop and maintain dashboards, visualisations and reports from multiple data sources, providing actionable insights across Marketing, Ticketing, Productions and Finance.
  • Deliver regular and ad hoc audience, sales and campaign reporting to support business planning, performance evaluation and strategic decision-making.
  • Support financial modelling and commercial analysis, identifying opportunities to improve ticket sales, customer retention, audience engagement and marketing return on investment.
  • Create and maintain custom reports using SQL and business intelligence tools, ensuring documentation and ongoing optimisation of reporting solutions.
  • Work with Marketing and Ticketing Managers to expand self-service analytics capabilities and standardise reporting across the organisation.
  • Investigate and implement emerging analytics, automation and AI-enabled tools to improve reporting efficiency and business insight.

 

Audience Insights and Customer Development

  • Manage audience research projects and external research relationships, ensuring insights are delivered within agreed timelines and budgets.
  • Monitor audience, visitor and industry trends, providing recommendations to support audience growth, customer conversion and revenue generation.
  • Support the development and implementation of audience segmentation strategies and personalised communications.
  • Provide audience selections and campaign analysis to support email marketing, paid media and other customer communications.
  • Develop data outputs and reporting views that enhance audience targeting, personalisation and customer engagement.

 

Training and Stakeholder Support

  • Provide training, coaching and support on reporting tools, dashboards, CRM processes and data interpretation across TEAP and TRS.
  • Assist users with data, reporting and system-related queries, helping to resolve issues and improve adoption of data-led practices.
  • Participate in system implementation, enhancement and training initiatives, supporting local users as required.
  • Communicate updates to data governance processes, reporting standards and organisational data protocols.

 

 

Key Selection Criteria:

 

  • Tertiary qualification or professional certifications in Data Analytics, Business, Information Systems, Statistics or a related discipline (e.g. Power BI, Azure, HubSpot or Data Analytics certifications).
  • 3–5 years’ experience in a data analytics, business intelligence or insights role, preferably within entertainment, ticketing, retail, hospitality or another customer-focused industry.
  • Demonstrated experience integrating and reconciling data from multiple business systems, including CRM, ticketing, digital marketing and finance platforms.
  • Strong analytical skills, including experience in data mining, analysis and interpretation to support commercial decision-making.
  • Proven ability to develop and maintain reports, dashboards and visualisations that deliver clear, accurate and actionable insights.
  • Advanced experience using Power BI or similar business intelligence tools, including data modelling and presenting insights to diverse audiences.
  • Experience managing CRM data, including data cleansing, segmentation and audience selection, preferably within HubSpot.
  • Proficiency in SQL
  • Strong understanding of data governance, data quality, information security and privacy compliance requirements.
  • Proven ability to communicate analytical findings and influence decision-making across a range of stakeholders, including senior management.
  • Excellent organisational and time management skills, with the ability to manage competing priorities and meet deadlines.
  • Strong interpersonal skills with the ability to work collaboratively across multiple teams.
  • Pragmatic, solutions-focused approach with a commitment to continuous improvement.

 

Desirable

 

  • Experience within a performing arts, theatre, ticketing or live entertainment environment.
  • Experience with audience segmentation, customer journey analysis and campaign performance measurement.
  • Knowledge of Google Analytics 4, Looker Studio and marketing attribution methodologies.
  • Experience supporting self-service reporting environments and user training.

Senior Event Manager - Australian Open

Melbourne Park, Melbourne, VIC

About the Role 

We are seeking a second Senior Event Manager – Australian Open to join our team and support the planning, coordination, and delivery of the Australian Open (AO). Reporting to the Head of Australian Open, this role plays a critical part in delivering one of the world’s premier sporting events, ensuring excellence across operations, client management, and customer experience. 

Working closely with Tennis Australia, you will lead project planning, stakeholder engagement, and operational delivery, contributing to our vision of Welcoming the World to the Unforgettable. 

ABOUT US


From global spectacles to once-in-a-lifetime performances, Melbourne Park is where sport, entertainment, culture and community come to life. We welcome millions of guests to our precinct each year, and behind every experience are our people, working together with care and at pace to create the unforgettable. Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park, Centrepiece and the Australian Open, we are proud to be Melbourne’s world stage.

 

Key Responsibilities 

 

  • Project Management 
    Manage AO project plans, lead execution and planning meetings, track progress and risks, and collaborate with internal teams to ensure successful delivery.
  • Cost Management 
    Oversee budgets, forecasts, and financial reporting, ensuring accurate cost tracking, procurement processes, and event cost estimation. 
  • Event Planning 
    Support planning across event areas, ensuring compliance with standards and legislation, while developing operational plans and supporting documentation and training. 
  • Event Delivery 
    Act as a key contact during the event, ensuring delivery aligns with plans and standards, while supporting workforce capability and customer-facing excellence. 
  • Customer Experience 
    Build strong client relationships, deliver high-quality guest experiences, manage stakeholder needs, and use insights to enhance outcomes. 
  • Risk, Security & Safety 
    Work with safety stakeholders to manage risks, promote proactive safety practices, and ensure full compliance with regulations. 
  • Stakeholder Management 
    Develop and maintain effective relationships, ensure clear communication, and align outcomes with organisational and client objectives. 
  • Continuous Improvement 
    Drive process improvements, enhance efficiency, and contribute to ongoing learning and development initiatives. 
  • Leadership & Team Development 
    Support and coach teams, share knowledge, and lead by example through strong organisational values. 

 

About you 


You are a highly organised and proactive event professional with experience delivering large-scale, complex events. You thrive in fast-paced environments and are confident managing multiple priorities while maintaining attention to detail. 

You have:  

  • Event Management experience, preferably in large scale or green field sites.
  • Experience establishing constructive and effective working relationships with multiple stakeholders. 
  • Familiar with large and complex event productions and/or high-profile sporting events and deep specific knowledge including areas such as cleaning, field of play, event security, event production and guest services. 
  • Experience with risk management, and safety operations. 
  • Strong attention to detail with exceptional planning and organisational skills. 
  • Strong written and verbal communication skills. 
  • Ability to manage multiple, often competing, demands/tasks effectively, remaining calm in high pressure situations. 
  • Financial acumen related to event budgeting and reconciliations 
  • Proficiency with Microsoft Office products.  Excel to an intermediate or above standard level. 
  • Proficiency with Monday.com.
  • Proficiency with event management software. 

Desirable 

  • Tertiary qualification in Events, Sport, Tourism, or Project Management 
  • Relevant certifications (e.g. RSA, White Card, Safety Officer, Fire Warden)  

 

WHAT WE OFFER  

To deliver world-class events with world-class customer experiences, we believe in fostering working environments that support our staff to thrive both personally and professionally.  

If you want your next professional experience to help you master new skills, build meaningful relationships, and contribute to unforgettable events on a 42-hectare precinct in the heart of Melbourne, apply now - we can’t wait to meet you!  

  • Ongoing Learning & Development opportunities  
  • Hybrid working arrangements to help you balance work and home responsibilities  
  • Leadership coaching and development available for all team leaders  
  • Generous paid Family & Carers leave scheme, including a staggered return to work plan and check-in days  
  • Free 24/7 safety, wellbeing & medical support for employees and families through our holistic care platform, Sonder  
  • Access to free event tickets through team member ticketing programs, Tickets 2 U and Mystery Guest  
  • Free onsite parking 
  • Ongoing cultural awareness and inclusion education  

 

APPLICATIONS CLOSE – Tuesday, 28th July 2026 

Operations Supervisor

Melbourne Park, Melbourne, VIC

ABOUT THE ROLE


We are seeking an experienced Venue and Event operations professional with strong leadership capability, broad operational experience and the adaptability to support event delivery across the Melbourne Park precinct.

 

Reporting to the Operations Manager – Major Events, this role will provide flexible operational support across all venues, assisting during peak demand periods while also playing a key role in the delivery of outdoor major events and external activations.

 

You will lead and supervise operational teams to ensure event requirements are delivered safely, efficiently and to a high standard, while maintaining a strong focus on customer experience, risk management and operational excellence. With strong technical and operational knowledge across the precinct, you will act as a versatile and dependable resource within the broader Operations team, contributing to event planning, venue readiness, team leadership and the successful delivery of world-class events.

ABOUT US


From global spectacles to once-in-a-lifetime performances, Melbourne Park is where sport, entertainment, culture and community come to life. We welcome millions of guests to our precinct each year, and behind every experience are our people, working together with care and at pace to create the unforgettable. Home to Rod Laver Arena, John Cain Arena, Margaret Court Arena, AAMI Park, Centrepiece and the Australian Open, we are proud to be Melbourne’s world stage.

 

Key Responsibilities: 

 

  • Event Planning & Delivery
    Oversee event logistics and resource coordination, lead operational teams, support daily venue activities, manage assets and workforce practices, and ensure events are delivered in line with plans, procedures and standards.
  • Customer Experience (Client & Guest)
    Ensure a consistently high-quality client and guest experience by building strong stakeholder relationships, understanding customer needs, maintaining compliance and using feedback to improve services.
  • Risk, Security & Safety Management
    Prioritise safety across all operations by leading event safety planning, promoting proactive risk management, ensuring compliance with standards and mitigating identified risks.
  • Strategy & Change Leadership
    Support operational improvements and organisational change initiatives, actively contribute to strategic programs and champion company values and vision within the team.
  • Best Practice & Learning
    Maintain strong operational knowledge, apply continuous improvement practices, share expertise and pursue ongoing professional development.
  • Team Training & Supervision
    Lead and develop event teams through coaching and performance management, ensuring clarity of roles, strong collaboration and alignment with organisational values.

 

ABOUT YOU


You are a proactive and safety-focused operational leader who thrives in fast-paced event environments. You are confident leading diverse teams, solving problems in real time and ensuring exceptional event delivery standards.

 

You have:

  • Demonstrated experience and a deep operational understanding of event planning and delivery, both indoor and greenfield, with solid venue technical operational knowledge and team leadership skills in a similar precinct venue environment.
  • Proven ability to step into a variety of operational environments and lead teams with confidence, professionalism and sound decision-making during high-pressure and fast-moving event delivery periods.
  • Strong adaptability and a willingness to learn, grow and embrace new challenges in an environment where priorities can shift quickly, projects are ambitious and operational frameworks continue to evolve.
  • A collaborative and solutions-focused approach, with the initiative and operational awareness required to deliver exceptional outcomes and memorable client experiences across a diverse range of events and venues.
  • Strong knowledge and practical application of OHS and safe work practices
  • Strong people management and coordination skills along with an innate self-motivated drive and attention to detail to ensure the job gets done right every time.
  • Demonstrated ability to prioritise competing tasks, delegate effectively, communicate clearly and work both autonomously and as part of a broader operational leadership team.
  • Current Driver Licence and Forklift Licence.
  • Working knowledge of Microsoft Office and a willingness to embrace technology and innovation to improve operational efficiencies and event delivery outcomes.

 

Advantageous but not essential:

  • Experience using tools, machinery and equipment for assembly and maintenance tasks.
  • Experience with Event Management Software (Momentus preferred) and/or CAD programs.
  • Technical audiovisual or staging qualifications and experience with troubleshooting capability.
  • Relevant certifications such as CI, First Aid & CPR, Working at Heights, EWP, OH&S or Warden certification.
  • Familiarity with large-scale productions including rigging, staging, lighting and audio.
  • Qualifications relevant to the Venue & Events Industry.

 

WHAT WE OFFER

 

To deliver world-class events with world-class customer experiences we believe in fostering working environments that support our people to thrive both personally and professionally.

  • Ongoing Learning & Development opportunities
  • Flexible hybrid working arrangements to help you balance work and home responsibilities
  • Generous paid Family & Carers leave scheme, including a staggered return to work plan and check-in days
  • Free 24/7 safety, wellbeing & medical support for employees and families through our holistic care platform, Sonder
  • Access to free event tickets through team member ticketing programs, Tickets 2 U and Mystery Guest
  • Free onsite parking
  • Ongoing cultural awareness and inclusion education

 

If you want your next professional experience to help you master new skills, build meaningful relationships, and contribute to unforgettable events on a 42-hectare precinct in the heart of Melbourne, apply now – we can’t wait to meet you!

APPLICATIONS CLOSE:  Wednesday, 29 July 2026

 

Please note: Applications will be reviewed and shortlisted as they are received. Candidates are encouraged to submit their application as soon as possible, as this role may close prior to the advertised date if a sufficient number of suitable applications are received.

Event Manager

Melbourne Park, Melbourne, VIC

ABOUT THE ROLE


Reporting to the Senior Event Manager, Major Events, the Event Manager is responsible for the planning and delivery of events across all of Melbourne Park’s venues and precinct spaces, ensuring every event is delivered safely, efficiently and to the highest operational standards.

 

Working across a diverse portfolio of sport, entertainment, functions, business events, precinct activations and major events, you’ll partner with venue teams, hirers, business partners, emergency services and internal stakeholders to deliver world-class customer and event outcomes.

 

This unique role provides the opportunity to develop experiences across Melbourne Park’s entire venue portfolio, supporting operational planning and delivery where business priorities require, while contributing to major events, strategic precinct initiatives and continuous improvement projects.

 

If you’re looking to broaden your experience beyond a single venue and build your career within one of Australia’s leading venue and event organisations, we’d love to hear from you.

KEY RESPONSIBILITIES

 

  • Plan and deliver events across Melbourne Park’s diverse portfolio, including sport, entertainment, business events, major events and precinct activations, ensuring safe, seamless and world-class event outcomes.
  • Coordinate end-to-end event planning and operational delivery, including event documentation, workforce planning, risk assessments, function scripts, venue presentation and incident management.
  • Champion safety, security and operational readiness by anticipating emerging risks, crowd behaviours and operational issues, taking proactive action to support safe, seamless and successful event delivery.
  • Build and maintain strong relationships with venue teams, hirers, business partners, emergency services and internal stakeholders.
  • Deliver exceptional customer and stakeholder experiences through proactive communication, sound judgement and collaborative problem solving.
  • Perform the role of Duty Event Manager and Chief Warden where required, contributing to emergency management and venue safety.
  • Contribute to operational improvements, strategic precinct initiatives and organisational learning, helping drive consistency and best practice across Melbourne Park.

 

ABOUT YOU
You have:

 

  • Demonstrated experience planning and delivering events within an arena, stadium, entertainment venue or similar operational environment.
  • Strong operational judgement, situational awareness and the ability to anticipate emerging risks, crowd behaviours and operational issues, making confident decisions in dynamic and high-pressure environments.
  • Proven ability to build productive relationships and influence outcomes across diverse internal and external stakeholder groups.
  • Excellent planning, organisational and project coordination skills with strong attention to detail and the ability to manage multiple competing priorities.
  • A strong understanding of event safety, risk management and operational readiness, with a commitment to delivering safe, efficient and compliant event outcomes.
  • Exceptional communication, problem-solving and customer service skills, with the ability to remain calm, adaptable and solutions-focused under pressure.
  • A passion for delivering outstanding customer and stakeholder experiences while identifying opportunities for continuous improvement.
  • Proficiency with Microsoft Office applications

 

Advantageous but not essential:

 

  • Experience using event planning systems such as EBMS will be highly regarded.
  • Relevant tertiary qualifications in event management, venue management, business or a related discipline will be highly regarded.

 

WHAT WE OFFER


To deliver world-class events with world-class customer experiences – for every person, every event, every time – we believe in fostering working environments that support our staff to thrive both personally and professionally.  

 

If you want your next professional experience to help you master new skills, build meaningful relationships, and contribute to unforgettable events on a 42-hectare precinct in the heart of Melbourne, apply now – we can’t wait to meet you!

   

  • Ongoing Learning & Development opportunities
  • Hybrid working arrangements to help you balance work and home responsibilities
  • Leadership coaching and professional development opportunities
  • Generous paid Family & Carers Leave scheme, including a staggered return to work plan and check-in days
  • Free 24/7 safety, wellbeing and medical support through Sonder
  • Access to free event tickets through Tickets 2 U and Mystery Guest
  • Free onsite parking
  • Ongoing cultural awareness and inclusion education

 

Applications Close: Monday, 20 July 2026

Head of Event Operations

QPAC, Brisbane, QLD

About the Role

 

We are seeking an exceptional and inspiring leader to join our newly structured Event Operations team as Head of Event Operations. This newly established position presents a rare opportunity to lead significant organisational change, shape a new operating model and build a contemporary, high-performing event operations function at one of Australia’s leading performing arts centres.

 

Reporting to the Executive Director of Curatorial, you will provide leadership across QPAC’s five-theatre complex, uniting Event Management, Production Management and Venue Hire within an integrated and client-centred model. You will lead through influence, foster a culture of collaboration and accountability, and champion continuous improvement across the entire event lifecycle.

 

As Head of Event Operations, you will:

 

  • Lead and inspire a multidisciplinary team through a period of organisational transformation, embedding a positive, engaged and high-performing culture

  • Drive strategic and operational planning across the QPAC site, ensuring resources, scheduling, stakeholder engagement and risk management are aligned to organisational priorities

  • Partner closely with leaders across the organisation to strengthen collaboration and deliver exceptional outcomes for artists, clients and audiences

  • Lead change initiatives that improve service delivery, operational efficiency and the employee experience

  • Coach, mentor, and develop future leaders, building capability and succession across the Event Operations function

  • Ensure capacity, resourcing and operational risks are effectively assessed prior to event confirmation

  • Serve as the approving authority for fast-track events, balancing commercial opportunity with operational readiness and risk

  • Champion innovation and continuous improvement through the implementation of contemporary systems, processes and ways of working

  • Be a visible, hands-on leader who leads by example and actively supports teams in delivering successful events and productions

About You

You are an accomplished operational leader with a proven ability to lead the planning and delivery of complex events, venue operations or large-scale live performance programs. You bring together people, processes and resources to deliver seamless outcomes, ensuring every event is executed safely, efficiently and to the highest standard.

 

You thrive in collaborative, fast-paced environments, building trusted relationships across technical, production, commercial and client-facing teams. A strategic and commercially minded leader, you are passionate about developing high-performing teams, driving continuous improvement, and creating operational frameworks that enable exceptional experiences for artists, clients and audiences.

 

You will bring:

  • Demonstrated success leading significant organisational change, including the establishment of new teams, structures, operating models or service delivery approaches

  • An authentic and positive leadership style that inspires trust, engagement and high performance, with a strong focus on developing people and creating inclusive team cultures

  • Proven ability to lead through complexity and ambiguity while bringing people on the journey and maintaining focus on organisational outcomes

  • Highly collaborative and adaptable, with a willingness to roll up your sleeves and contribute wherever required to support successful event delivery

  • A proactive, solutions-focused mindset with the resilience and agility to thrive in a dynamic, fast-paced environment

  • Exceptional relationship-building and influencing skills, with the ability to foster productive partnerships across diverse stakeholder groups

  • A commitment to continuous improvement, innovation and coaching others to achieve excellence

Availability Requirements

 

This role requires flexibility to support a dynamic live performance environment, including:

 

  • Flexibility to work across a seven-day roster as required

  • Availability to work evenings, weekends and public holidays in support of event delivery and organisational priorities

  • Willingness to be present during major events, peak programming periods and critical operational activities

  • Capacity to respond to operational matters outside standard business hours when required.

  • Commitment to being a visible and engaged leader who works alongside teams to support successful outcomes

 
Why Work at QPAC? 

 

Working at QPAC means being part of one of Australia’s leading performing arts centres, where you’ll enjoy a vibrant and supportive workplace culture and join a team passionate about delivering exceptional experiences for audiences and artists alike.

 

Our people also enjoy a range of benefits designed to support wellbeing, connection and a great workplace experience, including: 

  • Complimentary and discounted tickets to performances of your choice all year round! 

  • Employee discounts on merchandise and a wide range of dining outlets (Storytellers Cafe, TomTom, Russell Street Wine Bar and more) 

  • Exclusive employee offers across the South Bank cultural precinct 

  • Access to the QPAC Greenroom, including the Greenroom Café with discounted meals and a daily changing menu 

  • A convenient central location directly opposite South Brisbane Train Station and within Brisbane’s vibrant cultural precinct 

 
How to Apply

 

The Queensland Performing Arts Centre is an equal opportunity employer and welcomes applications from Aboriginal and Torres Strait Islander people, people from diverse cultural backgrounds, Disabled and Deaf people, members of the LGBTQIA+ community and people of all ages. To be eligible to apply for this position, applicants must have existing Australian work rights.

 

Ready to take the next step? Click ‘Apply’ below to submit your application through SEEK.

Expressions of Interest – General Manager

Qudos Bank Arena, Sydney, NSW

We are looking for a visionary and experienced leader with a strong track record in people management, live entertainment, and strategic operations. The successful candidate will demonstrate exceptional leadership capability, stakeholder engagement, and commercial acumen.

As the General Manager, you will be responsible for leading an experienced and diverse team, enhancing guest and client experiences, and driving business performance. We are seeking a General Manager who can contribute to the long-term planning for the venue, ensuring Qudos Bank Arena remains at the forefront of the industry in delivering world-class events.

This is a rare opportunity to take the helm of a high-profile venue and play a key role in shaping its future direction.

Head of Community Partnerships & Government Relations

Brisbane Broncos, Brisbane, QLD

The Brisbane Broncos are currently seeking a strategic and dynamic Head of Community Partnerships & Government Relations to join our Community & Social Impact team. 

This senior leadership role is pivotal in advancing the Club’s community impact and strategic direction through trusted stakeholder engagement, strong government and partner relationships and innovative funding initiatives. Reporting to the General Manager – Community & Social Impact, the role drives growth, revenue and long term impact across community programs and broader Club priorities.

Music Programs Manager

Sound NSW, Sydney, NSW

Join Sound NSW as our Music Programs Manager and take the lead on delivering key initiatives, including the first-ever NSW Music Prize. In this role, you’ll coordinate everything from an online self-nomination system to panel recruitment and judging meetings. You’ll also work closely with PR specialists, internal event production teams and government departments to ensure the Prize is well promoted and runs smoothly.

Sales & Planning Manager

Nyaal Banyul, Geelong, VIC

We are looking for two dynamic and results-driven Sales & Planning Managers to join our team at Nyaal Banyul Geelong Convention and Event Centre.

In this role, you will be responsible for performing sales activities to achieve sales targets and planning the details of each event. Our Sales and Planning team members provide customers with an experience that exceeds their expectations throughout their journey with Nyaal Banyul.

Senior Technician – Lighting

Geelong Arts Centre, Geelong, VIC

Geelong Arts Centre is one of eleven Victorian State Government owned creative organisations under the umbrella of Creative Victoria. Since opening in 1981, Geelong Arts Centre has made significant artistic and cultural contributions to Geelong and the surrounding regions.

Sales Manager – Live Events & Entertainment

NZICC, NZ

As the Sales Manager for Live Events and Entertainment, you will be responsible for implementing sales and business development activities to generate business from the Live Events and Entertainment market. 

Your role will involve generating new business opportunities with New Zealand and international promoters and entertainment agencies, as well as managing existing client accounts. You will develop and maintain productive relationships with key stakeholders to exceed NZICC revenue targets.

Vice President, Ticketing & Concert Operations

LiveNation, Melbourne, VIC

This is a pivotal position within their Concerts & Touring team, responsible for overseeing end-to-end touring operations across Australia and New Zealand. Reporting to the SVP Concerts & Touring, you’ll lead the Promoter Operations, Ticketing, and Tour Accounting teams. 

You’ll also work cross-functionally with internal departments including Marketing, Production, Commercial, and Logistics to drive operational excellence, revenue growth, and forward planning.

Manager, Logistics & Technical Services

AFL, Docklands, MLB, VIC

The AFL-owned Marvel Stadium is the busiest multi-purpose stadium in the world, welcoming over 2.5 million patrons to the venue every year with the most diverse range of events hosted. 

Beyond AFL matches each season the Stadium hosts other sporting codes as well as many memorable concerts for some of the world’s biggest stars, including Coldplay, Paul McCartney, P!NK, and Oasis. In addition to major events Marvel Stadium has become an entertainment destination 365-days a year with a range of experiences, events and F&B options bringing patrons to the precinct all year round.

We’ll be there with you every step of the way

With over 1000 Members across 16 countries, representing more than 300 venues across stadiums, arenas, conference and exhibition centres, performing arts, racetracks, showgrounds and associated industry suppliers. Join the VMA to expand your horizons, upgrade your knowledge, stay on top of industry trends and take advantage of a global network of industry professionals.

1

Join the VMA

Whether you’re a member or not, becoming a part of the community is easy, and can have a big impact on your longterm career.

2

Find or post a job

Our community members have some of the most sought-after jobs in the industry, so you’re in the right place to find your next step.

3

Grow

Future-proofing your career by investing time and energy into yourself, connecting with like-minded community members, accessing mentorship and getting accredited.

4

Lead

Our membership community relies on the selfless commitment of our members – a true by the members for the members organization.