Creating Amazing Fan Experiences Through Connectivity with BAI Communications

Jun 19, 2024Blog, Member News

Stadiums of the Future 

In today’s fast-paced world, the expectation for a seamless and immersive fan experience at major sporting and entertainment events has never been higher. Connectivity is pivotal in transforming these experiences, making them memorable and engaging. 

The Challenge of Connectivity 

Mobile connectivity is now a mandatory requirement for venues to power the services that deliver revenues and enable an amazing fan experience both inside and outside the venue.

Recent experiences in many Australian venues have proven the shortfalls of poor connectivity including inability to download and process digital tickets, inability to upload and transact on social media, inability to get any data capacity at all. 

Our research1 indicates that fans want an experience facilitated by great connectivity throughout the journey to, at and from the venue.

Today’s fans crave more than just watching a game—they want an immersive, interactive experience. From live betting and instant replays to in-seat services and social media integration, fans expect to have everything at their fingertips.  

Is your stadium or arena connectivity ready for growth?  Data usage at large events has grown exponentially.

Why Connectivity Defines the Future of Stadiums 

  • Deliver excellent fan experience:Fans should enjoy seamless connectivity for live updates, social media sharing, and interactive features during events.
  • Drive revenue and brand growth:Leveraging connectivity allows venues to monetise through in-seat services (food delivery, merchandise orders), targeted advertising, gaming apps, and promotional campaigns.
  • Meet ESG targets:Implementing efficient and sustainable practices aligns with environmental, social, and governance (ESG) goals. Connectivity enables smart energy management, waste reduction, and eco-friendly initiatives.

Enhancing the Fan Experience 

Enhancing the fan experience involves supporting the entire journey, from pre-event communications to post-event feedback.Keyservices include dynamic ticket upgrades, augmented reality (AR) experiences, live event information, social media integration, and mobile ordering.These servicesnot only engage fans but alsostreamline their experience, making it more enjoyable and interactive. 

Importance of Connectivity 

In the ecosystem of connected stadiums and venues you have multiple layers that work together to enhance the overall fan experience. Successful implementation of these services requires robust and integrated connectivity solutions.  

BAI Communications provides the robust connectivity infrastructure needed to support the entire ecosystem of connected stadiums and venues. BAI offers a comprehensive end-to-end approach to delivering a superior connectivity experience at your venue, from initial assessments and design to deployment and ongoing operations. Their neutral host model simplifies the management of multiple carriers, providing improved coverage and capacity and ensuring your venue’s connectivity solution is tailored to your specific needs, enhancing the overall fan experience.

Expertise in Connectivity Solutions

We are a global leader in providing connectivity solutions to major sports and entertainment venues through our sister company Boldyn Networks (formerly BAI Communications in the northern hemisphere). Our extensive experience over more than 60 major stadiums and venues makes us a valuable partner for your stadium and venue to meet growing fan expectations and operational demands.

This year ASM selected Boldyn Networks as its global partner4, building on the venues completed to date, such as Crypto.com and LA Live in LA.

Enhancing fan experiences through connectivity is not just a luxury but a necessity in today’s digital age. By addressing connectivity challenges and implementing innovative solutions, stadiums and venues can deliver exceptional experiences that keep fans engaged and satisfied. 

For further information, please visit https://www.baicommunications.com

1Sports, Gaming, and Rock & Roll: Connectivity and the Fan Experience (end 2023), Boldyn Networks Sports, Gaming and Rock & Roll: Connectivity and the fan experience (boldyn.com)

2Quintero, 2024, February 24 Extreme Networks re: How NFL Fans Used Wi-Fi at Super Bowl LVII and Why It Matters How NFL Fans Used Wi-Fi at Super Bowl LVII and Why It Matters | Extreme Networks

3 Lavoipierre, A. (2024, February 23) ABC News Taylor Swift’s Melbourne gig literally broke the Internet. Why is connectivity so bad at bug events? Taylor Swift’s Melbourne gig literally broke the internet. Why is connectivity so bad at big events? – ABC News

4Boldyn Networks, 2024,March 27. News. ASM Global and Boldyn Networks. ASM Global selects Boldyn Networks as Wireless Partner of Choice to…

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