Cancellation And Refund Policy

All cancellations must be made in writing

Cancellations postmarked on or before 29 October 2018 will receive a refund of registration fees, less an administration fee of $150.00. No refunds will be made for cancellations postmarked after this date.

Eligible refunds will be issued after the conclusion of the School

Enrolments are transferable to a colleague at any time prior to the School provided the Venue Management Association is advised in writing.

If the School is cancelled for any reason, all fees will be refunded in full, however, VMA will not be liable for any other expenses, costs or losses incurred by you by reason of such cancellation, including without limitation, airfares, transfers or other accommodation.


The School Committee reserve the right to change activities, topics and presenters where necessary. “The committee shall not be liable for any loss caused by the cancellation of the School where such cancellation is due to Force Majeure. The term “Force Majeure” means any circumstance beyond the reasonable control of the organisers including but not limited to War, hostilities (whether war be declared or not), terrorism, aircraft hijacking, military operation, riot, civil war, rebellion, civil commotion or unrest, natural disasters, Acts or Regulations of government, refusal to grant visas, explosions, transport delays, transport difficulties and the insolvency of airline carriers. The organisers will use all reasonable efforts to conduct the conference despite the intervention or occurrence of any such cause.


Students are strongly advised to secure appropriate travel and health insurance. Student enrolment fees do not provide any such insurance coverage. The School Committee and VMA accept no responsibility for any loss in this regard.


All fees are quoted in Australian Dollars and are inclusive of GST.

Venue Management School
Suite 3, Level 2
15 Lake Street
Varsity Lakes Qld 4227
Tel: 07 5501 6000
Fax: 07 5501 6010