Risk management is good management.  There are risks in every job in every business and every venue.  They can be risks to the health, safety and security of staff and public, or threats to achieving business objectives.  They can be business continuity related or event risk related.

This session looks at some of the basic concepts of risk management as outlined under the Australian Standard AS/NZS 4360:2004.

Learning Objectives
This session aims to help participants to:

  • Gain an understanding of basic theory behind risk management
  • Understand how to undertake a risk assessment
  • Gain knowledge in how risk management can apply in a practical sense across a business and other systems that it should link with.
  • Understand the basic principles of insurance and insurance products
  • Gain knowledge on lodging insurance claims


  • The Risk Management Standard AS/NZS4360:2004
  • Risk assessment process
  • Risk management systems
  • Risk registers
  • Risk assessment in the event planning process
  • Insurance
  • Insurance as part of the risk management process
  • Duty of Disclosure
  • What to do in the event of a loss

Learning Activity
This session will be delivered as a lecture style but with many examples requiring input from the floor.  This is a dry subject that from experience, needs many real-life examples for people to share and learn from.

The presenter will demonstrate the linkages that risk has with other areas across the business including:

  • Marketing
  • Strategy
  • Legal
  • Site management
  • Venue operations
  • Access control
  • Security and more.